Answers

781

Case Scenario 2: Troubleshooting Reliability Issues

1. Click Check For New Solutions in the Problem Reports and Solutions tool.

2. Select Performance Monitor in the Reliability and Performance Monitor tool. Capture a

performance data collector set over a 24-hour period that monitors memory-related

counters—for example, Memory:Pages/sec.

3. You can find information about critical system events such as driver failures in the Sys-

tem Log in Event Viewer.

4. You should open the Reliability and Performance Monitor tool and select Reliability

Monitor.

Chapter 12: Lesson Review Answers

Lesson 1

1. Correct Answer: B

A. Incorrect: Important updates are always installed automatically if the Install

Updates Automatically setting is enabled in Windows Update.

B. Correct: By default, recommended updates are installed automatically if the Install

Updates Automatically setting is enabled in Windows Update. However, you can

change this setting by clearing the Include Recommended Updates When Down-

loading, Installing, Or Notifying Me About Updates check box in the Change Set-

tings dialog box.

C. Incorrect: Optional updates cannot be installed automatically.

D. Incorrect: Stand-alone updates cannot be installed at the same time as other

updates. They can be important, recommended, or optional. Because you don’t

know what type of update a stand-alone update might be, you cannot predict or

configure whether it is installed automatically.

2. Correct Answers: A and B

A. Correct: Important updates can be installed without requiring elevated privileges.

They can also be installed automatically even if no user is logged on to the com-

puter.

B. Correct: Like important updates, recommended updates can be installed without

requiring elevated privileges. They can also be installed automatically even if no

user is logged on to the computer.

C. Incorrect: Installing optional updates requires elevated privileges.

D. Incorrect: Stand-alone updates can be important, recommended, or optional. If

they are optional, installation requires elevated privileges.