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7.2.9 Troubleshooting NTFS Permission Problems 
When you assign or modify NTFS permissions to files and folders, problems might arise. Troubleshooting 
these problems is important to keep resources available to users. 
 
TABLE 7.2: Troubleshooting Permission problems
 
Problem 
Solution 
A user cannot gain access to a file 
or folder. 
If the file or folder was copied, or if it was moved to 
another NTFS volume, the permissions might have 
changed. 
Check the permissions that are assigned to the user 
account and to groups of which the user is a member. 
The user might not have permission or might be 
denied access either individually or as a member of a 
group. 
You add a user account to a group 
to give that user access to a file or 
folder, but the user still cannot 
gain access. 
For access permissions to be updated to include the 
new group to which you have added the user account, 
the user must either log off and then log on again, or 
close all network connections to the computer on 
which the file or folder resides and then make new 
connections. 
A user with Full Control 
permission to a folder deletes a file 
in the folder, although that user 
does not have permission to delete 
the file itself. You want to stop the 
user from being able to delete 
more files. 
You have to clear the special access permission—the 
Delete Subfolders And Files check box—on the 
folder to prevent users with Full Control of the folder 
from being able to delete files in the folder. 
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